So. Apparently, I deal with Acer direct until the 1 year warranty expires. Fair enough. I endure the Acer customer support line, with its "hello, please give me your first name and serial number, then the problem, in that order" customer 'service', but it turns out that the technical side of things is pretty good.
They've deduced over the phone that it's a problem with the laptop itself (Damn), and have arranged for a courier to come and pick said laptop up from my workplace on Tuesday. That's rather cool of them, I gotta say.
What's the best way to 'securely pack' a laptop? Anyone? Cos I have no idea, and Australia Post is looking back at me blankly.
ETA: By the way they were talking, whatever I pack it in is how it's going to get to Sydney. They've texted me the address to write on the box. It seems like overkill considering they appear to have a centre in Perth, but whatever, I'm not the one paying for it.
We have flat cardboard left over from moving,
black_samvara reminded me, so I'll have a go at making a box out of that. Yay for lots and lots of packing tape?